Returns & Exchanges

At Lemokey, we stand by the quality of our products and offer a 30-day return window for items in their original packaging. We want to ensure you are completely satisfied with your purchase, whether it's a mechanical keyboard or a custom accessory.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to obtain a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the items in their original manufacturer's packaging, including all cables, keycaps, and manuals that were included in the box.

3

Ship to Lemokey

Affix the provided shipping label or your own trackable postage to the outside of the box and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse receives and inspects your return for quality assurance, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing